Keep up-to-date with what we've been up to across the Black Country

Coronavirus Update

17th July 2020

Hello, everyone.

The Coronavirus is having an impact on all our services please read the following. We will update the information as soon as we can.

Agencies/Voucher Holders

Please do not send a client to a Distribution Centre before you have checked the locations page on the website. Centres are having to close in order to protect their volunteers. If you are an agency and hold our vouchers then please make sure you read our email regarding the non contact voucher system. If you don’t hold voucher but would like to then please call 01384 671 250 to discuss this.


Thank you for all the donations, we continue to be overwhelmed by your generosity.

Staying Safe

We are doing all we can to adhere to the cautionary Government guidelines at all of centres; social distancing is in place (2m apart) and packs are being collected/issued at the door. Please be observant of this and support our volunteers to ensure the safety of everyone.

Face masks/Coverings       

BCFB will contact all the agencies and ask that they advise all clients to wear a face mask whilst visiting a Distribution Centre. If a client arrives without a face mask then they will be asked to wait outside and their food and toiletry parcel will be brought to them.


We have been overwhelmed with offers from people to volunteer. We don’t have any vacancies at the moment but we will update the website if this situation changes.

If you need help

If you live in Sandwell please call 0121 569 2266

If you live in Walsall please call 0121 380 6690

If you live in Dudley please call 0330 33 02 152

If you live in Wolverhampton please call 01902 773 761

If you usually deal with an agency, please contact them directly and they can tell you how to reach one of our centres.

Please share this message as much as you can.

Thanks everyone

The team at BCFB