How to Get Help

Find out how Black Country Foodbank can help you

Where Can I Get A Voucher

If you usually deal with an agency, please contact them directly and they can tell you how to reach one of our centres.

Below are some suggested sources of support:


If you’re a family with under 18’s the best place for you to access help for your family is your local Family Hub (DudleyWalsall, Sandwell).

If you’re struggling to pay the rent or mortgage; please contact your local housing department (

If you have debt issues, try your local Citizen’s Advice Bureaux ( or Christians Against Poverty (

Are you getting all the benefits you’re entitled to? Find the benefits tool on Martin Lewis’s Money Saving Expert web site (

If you are having problems claiming benefits, your first port of call could be the Job Centre ( or after claiming your nearest Citizen’s Advice Bureaux (

If you are worrying about money, financial advice and support is available if you're struggling to make ends meet. Follow the steps in the Worrying About Money leaflet to find out where to get help in Dudley.


This is in no way meant to be a definitive list but you could always try the government’s information portal at or your local council support page:

Sandwell Resilient Residents

Dudley Cost of Living

Walsall Benefits and Cost of Living Support


Black Country Foodbank Client Getting Help


DON’T FORGET: You will need a voucher or a code to access one of the Black Country Foodbanks.

You will only get a foodbank voucher if the project/community group/agency think it will help you. You need to keep working with them so they can help you get through your crisis. Please refer back to them if you need further help.


You must have a PAPER voucher or a code to be able to receive a food parcel at ONE OF OUR FOODBANKS.

Locations >

If you can’t find the information you need then please call us on 01384 671250